Al Serra Collision Center

FAQs

Question: I've been in an accident...NOW WHAT?!
If you haven't already done so, you have 72 HOURS TO REPORT AN ACCIDENT.

If your car needs towed into our shop, please call (719) 574-3063 and we'll get your car towed in.

Next you will want to contact your insurance company to file a claim. We'll work with your insurance company from there to get your estimate and begin repairs.

Question: How do I handle my claims process?
Answer: Let us handle the claims process for you. We work with all insurers to get your car repaired and back on the road.

Question: Do I need an appointment to bring my vehicle in for an estimate?
Answer: You do not! Come on by when it's convenient for you and we'll get your free estimate to you in a timely manner. Remember, if your car is unsafe to drive, you can have your car towed to our fascility.

Question: Can you save my deductible?
Answer: Legally we can NOT save your deductible due to a motor vehicle act. We do have financing options available for those who qualify!

Question: I recieved a couple estimates on my car. Should I choose the auto body repair shop with the lowest estimate?
Differences in auto repair estimates are common and the lowest estimate may not include all the necessary work. We would be happy to compare your estimates and tell you why one is different from the other. Please come by our shop or call us for clarification!

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